It’s hard when you’re always afraid, you just recover when another belief is betrayed

Next week, Hill & Knowlton ’s paired up with the Empire Club for a special panel discussion on the relationship between Social Media & Corporate Trust.

One of the brilliant benefits of working at H&K is the ability to tap into the roster of creative colleagues in our offices worldwide, and to learn from our clients, many of whom operate in interesting industries, both in hyper-local or international contexts.

This event reflects the depth and breadth of experience among H&K’ers and our highly-regarded star staffers client-side.  Although we often emphasise our role as trusted advisors and communications experts, we couldn’t deliver results commensurate with our high standards without intelligent, innovative and inspiring clients.  In this case, we are honoured to host a timely panel on social media and corporate trust with an inspiring client on the world stage.

Recent online public relations and reputational meltdowns, from Motrin Moms on Twitter to Domino’s Pizza’s starring role on YouTube, social media is exerting its power at an increasing rate with unprecedented speed.  Speaking with Suzanne Fallender, Intel’s Manager of Corporate Responsibility (Global Programs & Performance), Peter Aceto, ING DIRECT Canada’s President & CEO, and Canadian Business‘ Senior Writer and Editorial Board Member Tom Watson, our Director of H&K’s National Corporate Communications Practice and social media enthusiast Boyd Neil will moderate a discussion about employees, stakeholders and investors’ trust and the impact of social media on their perceptions.

Suzanne’s professional experience in corporate responsibility portfolios spans over a decade and her insights into the wide swath of international challenges across environmental health & safety, HR, legal and stakeholder relations will certainly resonate with all attendees.  For more information on the work of Intel, scan the Intel Corporate Responsibility blog , one of many social media tools part of Intel’s larger strategy for improved internal and external communications

Peter’s role as the senior leader of ING DIRECT Canada has proved extremely successful, highlighted by improved customer feedback, streamlined business model and a strong team executing the company vision. His experience working on the ING DIRECT USA executive committee was beneficial to many organizations serving underprivileged children around the world, as he championed the ING DIRECT philanthropic activities.

Thomas’ recent nomination for two National Magazine Awards, of which one was a feature on the ABCP fiasco-themed Facebook group,  reflects his understanding of the social media space, and its impact on coporate reputation.  His writing, which has appeared in The Hamilton Spectator, the Financial Post and now Canadian Business, spans business, finance, politics and technology.  An avid blogger, Thomas’ business-themed Double Take blog features posts that may not appear in the print version of CB.

More information can be found on the Empire Club site here.

We hope to see you on May 7th at the Royal York to enjoy what will be a unique conversation about trust & social media among four industries’ finest communicators.

I got a lettermans sweater with a letter in front I got for football & track

Completely blissed out after having a very edu-mi-cational Tuesday yesterday.  Was very lucky to meet the enthusiastic crew of EQAO with Intangibles auteur, colleague & reformed protester Boyd Neil, when we presented concepts and examples demonstrating the impact of digital media on the education sector to our province’s communications professionals.

Wrapped the afternoon/early evening on my old stomping ground, UofT campus - Sid Smith specifically.  Like a reverse of Proust’s dunkin’madelaine, the 70s dystopian architecture brought back the faint whiff of Fung Mess Hall chicken fingers & recycled over-brewed coffee.  Long-time-bud-turned-expert-’crat & professorial-type Josh Hjartarson was misguided enough to expose a mess of malleable minds to my mad ravings on the subject of government relations.  Of course Josh was his always affable self, presenting with sharp quips, awesome examples and too-hip clips.  My jokes about Napster being free when I was in undergrad were met with crickets’n'tumbleweeds.  Le sigh.

Some tough queries from the always bright UofT PoliSci students that’re TEN YEARS YOUNGER THAN ME.  If y’all have any queries about what I *do* in GR…fire away…or click ahoy:

Finally, the most edu-mi-cational part of the day was discovering new music & meeting new Tweeps in the 2nd Twuneup Community (Follow’em @TwunesTO).  My pick out of all the the amazing cover songs? Beck+Of Montreal = AWESOME (not crystal clear recording…)

Water dissolving…and water removing. There is water at the bottom of the ocean

Howdy.  I know I said I’d blog more about transparency issues - but you can see right through me - I’m swamped.  This entry’s a two-fer & being cross-posted over here at the ChangeCamp blog, too.

Whoddathunkit? ChangeCamp blogger expectedly expressing love of transparency and, plot twist of all plot twists, turns out to be a lobbyist. Yeah, I just dropped the real taboo L-word.

So I’m @withoutayard, meegs to my friends & a registered lobbyist in the province of Ontario. And you may ask yourself-well…how did she get here?

Living in Austin during the last not-quite-as-amazing American federal election, led me to blogging & playing with online communications tools to affect change, raise awareness & spread awesome.  Returning to Canuckistan, I served a tour at the Pink Palace, but never quite mastered the mysterious machinations of political parties.  Unlike @dchartier, I couldn’t cut it in the civil service, even though sound recording policy at Heritage Canada was pretty darn close to a perfect policy-wonkette fit during a brief federal foray.

Combine the forces (read: career failures & bad-fits) & it sort of makes sense, right?  Witnessing the Dean machine go off the rails as a viral video trainwreck, seeing Meetup’s potential beyond UT Japanese exchange & making campaign donations as easy as Amazon blew my mind in ’04 (& broke my heart the night of November 2nd).  True patriot love of responsible government, parliamentary democracy & social justice/equity brought me home & hoping to see these transformative tools used in a Timmy’s.

I doubt I’ll ever get to geek out in a war room or a party HQ.  Partisan politics brings out the agnostic in me.  The thought of hundreds of thousands of dollars spent during a campaign on balloons, signs, buttons & miscellaneous paraphernalia drives me absolutely bonkers.  Working within the system, keeping abreast of legislative issues, regulatory nerdery & jealously eyeing the open source enthusiasm, technological progress & federal government’s paradigm shift to the South is a great fit for now.

Blogging about the last provincial & federal elections, especially the creative campaigns on provincial electoral reform & federal vote-swapping was encouraging.  A taste.   But not enough.

Enter ChangeCamp. Citizen-initiated, non-hierarchical, collaborative & generally all things old-school civics.  We have the tools, skills & thanks to some shindig yesterday in DC, the enthusiasm & momentum.  So let’s do some heavy lifting & make our standards for transparency and engagement the new status quo.  Liberate APIs, wiki-fy policy docs, de-PDF the whole shebang.  Easy.