#ConfidenceGap or ‘Nobody can make you feel inferior without your permission’

Since there’s plenty of time to browbeat, spam & harangue y’all into voting for our South by Southwest Interactive (SXSWi) panel about passionate people (please do vote early’n'often here, seriously), I wanted to riff on the theme of a spot-on proposal, discovered thanks to Rad Campaign‘s founder Allyson Kapin twitterstream (@womenwhotech).

Sarah Granger of WomenCount has an awesome lineup of women speakers on board to discuss ‘The Silent Majority: Women in Politics Online.’ Regardless of whether or not you plan to attend SXSWi, could you please click that link, create an account & vote for this panel as a favour to me? Please?

Timing’s spot-on, with scorching-hot political discussions about proposed healthcare overhauls & infinitely blog-able nutbars attending local townhall sessions.  Countering the divisive & anger-fueled ‘discussions’ occurring on this subject is an online space launched today, built by BlogHer & the Sunlight Foundation for women to share their thoughts on the healthcare debate. Users are encouraged to employ Sunlight Foundation’s roster of online tools, such as OpenCongress, to efficiently search & read the healthcare bill’s contents.  It’s telling that the first space online for public policy conversations by/for women is on the subject of healthcare, a public policy and private sector subject area that is in dire need of more estrogen after hundreds of years of male-only pharma trials & medical studies.

Hopefully by March this space‘ll serve as a case study for the ‘Silent Majority’ panelists to demonstrate that a large female audience will eagerly contribute to serious policy discussions when offered a space & encouragement; & this space‘ll also contrast sharply with mainstream media coverage of screaming match soundbites, insult-slinging & fear-mongering.

While it might seem ‘kumbya’ to state that these policy discussions would be more civil had they been shepherded by women, having worked for two whip-smart, balanced, strong & self-effacing female politicos, I truly believe that this is true & look optimistically to Kathleen Sebelius‘ ‘tenacious d’ throughout her career to deliver real reforms from the Health & Human Services Department in the months to come.

The clearest authoritative communicator on the touchy subject of lower participation rates of women in politics is Dee Dee Myers.  In her 2008 ‘Why Women Should Rule the World’, Myers devotes an entire chapter to ‘Closing the Confidence Gap,’ where she specifically lists verbal tics (starting phrases with ‘I think..’) & self-discouraging mental patterns that eroded her confidence while working in the West Wing. (More recently a Canadian expert scholar on this subject, Sylvia Bashevkin, published ‘Women, Power & Politics,’ which I’d highly recommend if you want a maple-glazed variety).

As Myers recounts her personal experience in one of the most coveted staffer roles interacting directly with news media, she supports her heartening &/or cringe-inducing anecdotes with research & interview quotes from biologists, sociologists & politicos (including Sebelius :) .  What made me think of this chapter within the context of BlogHer/Sunlight/SilentMajority was this quote from Harvard Business School professor Rosabeth Moss Kanter, which merges gendered discussion participation, voices online & confidence perfectly:

“There is no talent difference that I can see.  There is sometimes a difference between the men and women in the willingness to claim airtime in class.  The men seem to feel that they can start talking and eventually they’ll have a point to make.  The women are more likely to feel that they ought to have something valuable to say before they say it.”

We’re definitely lucky to have wry commentary coming frequently from bloggers such as Kadi O’Malley, as well as the many sharp female print jounalists from Canadian dailies extending conversations from their columns online, but we are unfortunately still at a loss when it comes to quantity & choice for viewing the political landscape through a women writer’s lens, professional or amateur.

Blogging about this at all means entering a loaded & delicate subject matter (landmines include ‘tokenism,’ ‘quotas,’ ‘man-bashing,’ etc.), but I feel the same as I did when I blogged in the winter to mark The Churchill Society‘s support of women in politics.  What’s changed is that with more collaboration between female writers online & the tools to synthesise information to suit a searcher’s specific policy interests, in the months ahead we’ll hopefully see more safe spaces built for informed female users to discuss specific policy issues, flesh out their views, disagree honestly & openly – without descending into name-calling.

#firstworldproblem

One of the oft-tossed phrases on The Twitter is ‘first world problem.’ Don’t know if it has jumped the meme shark, but it consistently serves a vital tone-defining purpose by allowing a user to whinge freely while communicating some self-awareness.  It’s a sly wink that in the grand scheme’o'things this croissant-less-cafe, super-long-supermarket-cue or obnoxious-TTC-seatmate is less tragedy, more inconvenience.

Two totally unrelated distinctly Canadian happenings over the summer have me thinking more about this phrase within the context of advocacy campaigns and public policy.

There is no shortage of interesting, well-researched, vibrant and thoughtful pieces written by political and tech bloggers on the CRTC hearings and the belief in ‘net neutrality’ – an issue that’s been close to my heart since the early aughts when interning at Heritage Canada and researching new media policies’ effects on our cultural industries.  And while it pains me to say this, not to undermine the many passonate people devoting energy to covering the hearings…I think we’re dealing with a #firstworldproblem here.

So I wanted to raise another #firstworldproblem, since we’re sitting here comfortably online in our sheltered homes or offices, powered by hydro, enjoying the interwebs (throttled or not) into the political blogosphere – howabout this summer’s TWO elections happening among Canada’s aboriginal population?  Any thoughts on the candidates campaign websites or the coverage or tools to monitor donations/events/promises?  Thought not.

With total affectionate bias towards the writer, I strongly believe that this piece by Waub Rice best reflects how the AFN election is both important and flawed in moving forward on issues affecting the quality of life of our country’s on-reserve native population.  Please do take a moment to read it to have a *glipse* of what it would be like growing up TODAY on-reserve across Canada where the speed of internet access is an unlikely topic of conversation.

Last month a blog post surfaced citing a very dated Stats Canada report (published 2004 using 00/01 datasets) calling this lack of internet access a ‘second digital divide,’ but mainly attributed off-reserve aboriginal Canadians’ rates of use to living in non-urban areas and tracking alongside non-aboriginal rural internet access trends.

Essentially, sadly, on and off reserve internet access rates and the overall lack of robust compelling information and potentially collaborative spaces online regarding the issues facing aboriginal Canadians, the composition of band councils, the election of chiefs and the AFN itself, is due to the lack of the basics for many – we’re not talking high speed/wireless/unthrottled internet – it’s electricity, computers and modems – and in many cases the communities have yet to be ‘wired’ themselves.

As the AFN process will undoubtedly evolve, as noted in today’s Globe’s encouraging piece here, internet access for Aboriginal Canadians will become much more important.  Hopefully within the next five years we will see an infastrucutre that supports on-reserve and off-reserve natives to have access to all candidates’ information and tools with which they can raise issues, coordinate campaigns and offer the same level of engagement despite a community’s location.

The same tools used to communicate the challenges of first-past-the-post or advocate for electoral reform in provincial elections in Ontario and most recently BC will hopefully be used to engage Aboriginal Canadians in a discussion around building a more representative political system.  That’s a #firstworldproblem worth devoting some energy, IMHO.

As they try to change their worlds, are immune to your consultations

Been reviewing relatively recent Toronto plan-undoings that involve citizens rallying around a piece of property & pushing back – online, natch.  What drew me to the first was plain’ol’personal interest & proximity – the No Big Box in Leslieville campaign.  Take a boo at their webpage - it’s nothing special.  But it worked.

The second was brought to my attention by a clued-in-colleague with a nose for all things green’n'municipal – the Strachan bridge offered up by Metrolinx.   This advocacy group’s site is even less stunning – how the heck do you navigate this thing?  Who came up with that rambling acronym? (stands for “STOP METROLINX Super-Bridge on Strachan Ave”, FYI) Where do those hot models live?  But it worked.

Finally, a photo-journo extraordinaire reported Home Depot’s foiled plans, which made us realize that local hardware handymen can’t do it nor can they help.   Although Home Depot cited economic concerns were behind their retrenchment, there was little to no local lurv & my *super thorough* online investigation includes year+ of grumblings & mumblings…

So wha’happen?

As much as I’d love to blame the developers for not wielding flashy splashy sites to dazzle & inform residents, it’s easier than that.

There’s nothing high tech, high falutin’ or high octane about the anti-project sites & their successful offshoots – Facebook groups & online petitions.

It’s the basic call-to-arms simplicity that saved the day in the two most recent examples.

Check your options on the No Big Box site:

  • Sign & Circulate a FAQ sheet or Petition (downloadable in PDF & Excel, respectively)
  • Display a No Big Box in Leslieville Poster in the window of your home or business (downloadable in 2 sizes, B&W or colour, in PDF)
  • Attend an OMB meeting (dates updated on homepage/only page & OMB’s website offered in case user can’t attend a ‘real life’ meeting)

Same with the Strachan’ites:

  • Regular updates from municipal & provincial politicos
  • Email blast cross-posted on homepage
  • Drive to petition, Facebook Group, Photo Gallery of plans

Although it’s far less straightforward than the Leslieville gang, it acted as a vital hub for anyone searching for information about the bridge & immediately offered actionable tasks to affect change.

From feedback posted by the publicspaceratti after new non-bridgey-plans were announced, the community appears pretty happy with Metrolinx’s compromise.

So what can we learn from these two successful online grassroots campaigns & one scared-off developer?

You can quickly frame the discussion & perception of a project by mounting a simple online campaign HQ that offers basic information, easy-to-understand & actionable tasks, & multiple off-shoots (petitions, Twitter, Facebook groups, e-mail signups, links to authorities) for your supporters to review, repurpose & redistribute.

Developers, investors, corporations & local politicians can learn a great deal from the momentum built on these sites, the frequent maintenance, updates, engagement, as well as the clarity with which they describe a problem/plan & offer immediate levers to send feedback.

Establishing in-real-life consultations – as well as concurrent online fora – is only the first step – executing these events & maintaining the web properties has to be conducted transparently, while prioritizing frequent updates, accessibility & ease-of-use.

Easy.

Hey, you scratched my anchor!

In the midst of some eye-opening on-the-ground-coverage in Iran & reflections on social media’s use in times of crisis, Twitter‘s been lauded as a tool able to bring ‘outsiders’ into the loop with unprecedented immediacy and increasing importance.  Most well-known & demonstrative of its role thus far were yesterday’s announcement that the US State Department contacted Twitter HQ to request the delay of scheduled updates to ensure continued information was broadcast from innumerable frustrated citizens & the underwhelmed disappointment with mainstream media coverage of the election among observers worldwide over the past week (a.k.a. #CNNfail).

When asked by friends to explain Twitter (often phrased as “Why the crap are you on your iPhone again, Rudey McJerkalot?!”), which happens a lot since this (flattering?!) bizarro world recognition, it’s hard to describe the scale & scope of the medium.  Depending on who you choose to follow, your daily dose of information via Twitter can consist solely of leaked hiphop mixtape bittorrents, horoscopes, localvore recipes, or salacious spam.

Like blogging, Twitter’s had a tough go earning the respect of mainstream media.

Lest I sound like a mohawk’d-Misfits-lovin’-kid screaming ‘Punk’s not dead!’, with every ‘decline of the relevancy of X’ article, there’s another useful voice popping up or staying vibrant online – be it on Twitter, blogs or holographic robot interpretive dances. The bad/boring/bored robots rust – this ratio of success:fail says nothing about the medium – the same can be said for unrecorded songs, unpublished poems & unsewn outfits.

Hopefully after this week’s umpteenth demonstration of Twitter’s usefulness beyond hype-y marketing forays it’ll stop being second-guessed as a fuel source to move forward an issue’s narrative.

Closer to home, & far more capable of describing the whats & whos of Twitter, are the computer whizzes at SysomosTheir report released on Friday is phenomenal. Some brilliant observations can be gleaned from just scanning the Summary if you’re tight for time, here are my favourites with my comments in parentheses:

-  21% of users have never posted a Tweet (Would most agree that the 1/5 ratio of ‘lurkers’ is the same for chat rooms & forums?)

-  72.5% of users joined between January – May 2009 (Mind-boggling growth rates, thanks to Oprah & Ashton)

-  65.5% of self-identified ‘PR Professionals’ have never posted an update ( hm. )

-  55% of users use something other than Twitter.com’s webpage version, Tweetdeck is #1 with 19.7% marketshare (could determine viability of pay-to-play or tiered membership offering based on how many users opt for paid mobile applications)

Hopefully the next generation of this report could examine the content overall to determine how many posts are Retweets (or ‘RT’s), sharing website URLs & messages to ask/reply to other users (‘@’s back & forth) – this might give us a better idea of how conversational the medium can be vs. the broadcast-y nature in which it has been characterized/dismissed.

On that nerdy note, I bid you adieu & hope our paths cross in music nerdery this week during NXNE

Special hat-tip to Count Gavin (a.k.a. Gavin Stephens – hilarious Toronto comic) for movie-reference-reminder….

Cassettes won’t listen

My favourite political blog post this week was penned by Garth Turner about the Lisa Raitt controversy.  It’s a succinct & tartly delivered case study that reflects many observers’ frustrations with partisanship & the unflattering cut’n'thrust of ‘real’ politics.

For those outside the Canuckistan borders, or otherwise not tuned into this stuff:

- Political staffer leaves Minister’s briefing binder at a television studio – Big whoops in Yawnsville, right? Well, erm, it was backgrounders & talking points about NUCLEAR ISOTOPES & our $1.7B/3 year investment in these facilities (which wasn’t listed in the last federal budget…)

-  Studio decides NOT to broadcast info & contacts Minister’s office to arrange pick-up, no doubt partly because docs’re stamped ‘secret’, which makes’em tough to get under Access to Information Act (for an opposite approach, check out Day One of MyBO in office).

-  Word gets out + Calls for resignation + ‘Ministerial Responsibility + Outrage in the Legislature + Public hanging, etc = Staffer got quit.

-  Some who’d worked with politicos kinda felt sorry for the staffer ‘thrown under the bus’ in light of the Minister’s resignation not being accepted by the PM.

Then it got worse.  Really worse.  No REALLY – involves a taped conversation by the Minister.  Left on a recorder.  Left behind (you guessed it!) at a media outlet – a good ol’fashioned newspaper.

-  All fairness to the Minister, it was very old convo, taped unknowingly…but the media outlet patiently gave the staffer months notice/reminders to pick it up (tiny Ottawa geography fact – the Press Gallery is across the street from the Main Legislative Buildings)….& when they heard of the staffer’s dismissal…they pressed ‘play’. (& so can you!  cilck here to launch Halifax Chronicle Herald media player)

© Bette Burgoyne

-  Staffer tries to ban the paper’s use of the tape’s contents -> Futile – a Halifax judge (rightly, IMHO) ruled that the contents of the conversation were more important than ‘reputation’ of staffer:

“It is wrong to deprive the press, and the public it serves, of remarks made privately but not confidentially in the sense of trade secrets…The issue of the political oversight of Canada’s medical isotope system is literally a matter of life and death for cancer patients. It is a matter of intense public interest…The handling of this issue by the government and the cabinet ministers is a matter of immediate public and political interest.”

The comments were tough to take on two fronts – Minister assesses a policy decision that could have been potentially fatal for cancer patients as a ‘sexy’ political win & describes a political colleague with a different cultural background as being disadvantaged due to her cooperative & collaborative approach to public service.

Drama & hype aside – why do I love this story so much?

-  Demonstrates that Access to Information is a vital piece of legislation to monitor, maintain & strengthen (less than half of FOI requests are met within 30 days, & 1/3 go longer than the most extended timelines allowed by law)

-  Humanizes politicos/staffer caught in rat-raciness of work (we all screw up, leave things behind, indulge in gallows humour & have ALL said things to close friends & colleagues that we’d be mortified to have distributed on a newspaper’s pop-up media player – Blatchford has a valid point & is often the first to remind us how overhyped stories in this vein become)

-  Serves up perfectly parallel karmic retribution finale (eventually when Raitt is shuffled off…just wait for it…) for losing sight of what it means to be a public servant

-  Completely reaffirms the imporance of mainstream media sources – & their Job-levels of patience – in staying professional with politicos & staff…& holding public interest above all – fighting to publish documents that are necessary for an informed citizenry

-  Proves online content & media-rich resources have changed the way we expect to consume this information.  Immediately after the court decision was announced the paper posted an audio file of the conversation – blogs & other news sources can grab this file & link back in seconds.  News hounds can watch the apologies online as they happen or archived at their leisure

That’s the REAL ‘sexy’ part of the entire schmozzle – swoon-tastic three part harmony of old media, new media & karma.

I am pretty much the worst blogger in the history of the internet. Video?

NXNE 09 preview from North by Northeast on Vimeo.

NXNE 09 Film Trailer from North by Northeast on Vimeo.

Please forgive me for 2 months of blog truancy & accept these videos as an apology, in addition to the usual groveling.

1st vid’s for NXNE writ-large – & I hope you’ve taken a second to peruse this year’s indie-heavy lineup of acts.  My tentative hit-list is here.  Join us. (OR: Go to the schedule site & build your own.)

2nd vid’s for our 09 Film lineup, which has a special place in my heart because I’m serving as this year’s Volunteer Coordinator (a return to my roots, if you wil)

In case y’all didn’t know – NXNE was my very 1st ‘this ain’t so bad’-return-to-Toronto-life-work-decision (BEFORE UrbanOutfitters, if you’re keeping track at home, tho folding skillz are still stellar), which helped me (somewhat?!) reacclimatize to Canuckistan.  Fierce friends met via the fest are ‘Toronto’ family today.

Enough goop.  The lineup for films this year is bigger and better than ever.  NXNE HQ secured many high-profile interesting films, many of which are North American premieres.

Examples?

So to all Torontopians, join us for a flick or a gig or workshop during NXNE – we’re taking up space between June 16th & 21st.

NXNE represents what our city’s music scene quietly embodies, unpretentiousness, laid-back-itude (6-shooter records’ day party, FTW!), jovial-awesomesauce, ego-free-dom, diversity (& dispersed-ity! pack yer TTC passes, kids!) & above all – fine musicianship, songwriting, skill and charm.

{& if you see me growling around the NFB with a clipboard/headset ensemble & generally looking surly, please don’t fret.  I’m just doing what I do best at the regular workplace – trying very hard to look busy & important – so interrupt my mutterings & please say ‘hullo’ :)

It’s hard when you’re always afraid, you just recover when another belief is betrayed

Next week, Hill & Knowlton ‘s paired up with the Empire Club for a special panel discussion on the relationship between Social Media & Corporate Trust.

One of the brilliant benefits of working at H&K is the ability to tap into the roster of creative colleagues in our offices worldwide, and to learn from our clients, many of whom operate in interesting industries, both in hyper-local or international contexts.

This event reflects the depth and breadth of experience among H&K’ers and our highly-regarded star staffers client-side.  Although we often emphasise our role as trusted advisors and communications experts, we couldn’t deliver results commensurate with our high standards without intelligent, innovative and inspiring clients.  In this case, we are honoured to host a timely panel on social media and corporate trust with an inspiring client on the world stage.

Recent online public relations and reputational meltdowns, from Motrin Moms on Twitter to Domino’s Pizza’s starring role on YouTube, social media is exerting its power at an increasing rate with unprecedented speed.  Speaking with Suzanne Fallender, Intel‘s Manager of Corporate Responsibility (Global Programs & Performance), Peter Aceto, ING DIRECT Canada‘s President & CEO, and Canadian Business‘ Senior Writer and Editorial Board Member Tom Watson, our Director of H&K’s National Corporate Communications Practice and social media enthusiast Boyd Neil will moderate a discussion about employees, stakeholders and investors’ trust and the impact of social media on their perceptions.

Suzanne’s professional experience in corporate responsibility portfolios spans over a decade and her insights into the wide swath of international challenges across environmental health & safety, HR, legal and stakeholder relations will certainly resonate with all attendees.  For more information on the work of Intel, scan the Intel Corporate Responsibility blog , one of many social media tools part of Intel’s larger strategy for improved internal and external communications

Peter’s role as the senior leader of ING DIRECT Canada has proved extremely successful, highlighted by improved customer feedback, streamlined business model and a strong team executing the company vision. His experience working on the ING DIRECT USA executive committee was beneficial to many organizations serving underprivileged children around the world, as he championed the ING DIRECT philanthropic activities.

Thomas’ recent nomination for two National Magazine Awards, of which one was a feature on the ABCP fiasco-themed Facebook group,  reflects his understanding of the social media space, and its impact on coporate reputation.  His writing, which has appeared in The Hamilton Spectator, the Financial Post and now Canadian Business, spans business, finance, politics and technology.  An avid blogger, Thomas’ business-themed Double Take blog features posts that may not appear in the print version of CB.

More information can be found on the Empire Club site here.

We hope to see you on May 7th at the Royal York to enjoy what will be a unique conversation about trust & social media among four industries’ finest communicators.

“All I ask is that you play the part of the Egyptian Philharmonic Orchestra”

Consider myself especially lucky to have worked with this insanely gifted, handsome, talented multi-instrumentalist. JP’s dedicated to the *craft* of music, the creative process & the pursuit of art as a viable honourable career continues to inspire me.  So proud of you, JP!


John Pointer Live at Zach Scott Theater – Kashmir from John Pointer on Vimeo.

Super Nintendo, Sega Genesis; When I was dead broke, man I couldn’t picture this

Will be blogging about the thought-provoking sessions at this week’s Politics Online Conference over the weekend, but wanted to whip up a quick post about a video that’s been circulating on political blogs.

Regardless of your views on the conflict in Israel, this YouTube video, featured on yesterday’s RealPolitix (highly recommended for non-partisan-tech-related-political news), called ‘Operation Cast Lead’ is a phenomenal example of the capabilities of online videos for awareness-raising, advocacy, lobbying and message-dissemination.

This simple, but extremely powerful 5 ½ minute clip uses simple narrative & archived news clips (old hat) – but in a first-person-shooter-video-game style to speak the language of a younger online audience & demonstrate the real effects of the conflict with a great deal of statistics and facts about the ongoing impact on civilians.

I encourage you to check it out either on YouTube, or on the RealPolitix site, where you can also read an accompanying positive pro-Israel write-up (best quote from the post “It is not an understatement to say that you can learn more from this video than you can from most of the media coverage.”):

No better time to be reminded of the power of gaming & visualization/advocacy/community than a couple days before pundit-izing on panels at the Canadian Gaming Summit.  If any Torontoians are geeking out this weekend, @me on Twitter & maybe we can sync up a study date – I’d love a fresh set of eyes for some PPTz :)

Quietly turning the backdoor key, stepping outside she is free

A coworker was far too kind deeming me a ‘truant blogger’ this week.  It’s like working out, the longer you wait…the harder it is to get back into the swing of things… & there’s a reason, I swear….too many amazing events, projects & people…

To say that this year’s SXSW was anything less than fantabrillamazesomeriffic would not do it justice.  So lucky to hang out with Sloane, Colin, Erica, Hugh, Rayanne, Martin, Alison, Mike D, Frank, Alissa’n'Ron, Peg, Lucia, Stef & Nikki‘n’Chris & a gaggle of other ridiculously talented gifted peeps.  Tweeted & Twitpic‘ed every run.  Snagged Dirty Projectors setlist for Amanda, Weezer tour poster for Justobyn, office supplies for Sharon & lil’Mimobot nerdery for yours truly.  So that’s 10 days summed up right there.  Easy peasey.  Let’s look to the future, shall we?

Julie Germany & her amazing crew at George Washington University’s IPDI have been so kind in extending an invitation to attend their annual Politics Online conference, which begins tomorrow.   Very honoured to have been asked, especially excited to reconnect with those fine minds who shared their 2008 election stories with me in November & extremely psyched to check out Sameer‘s new DC digs & hear all about the World Bank.  Will Tweet the sessions I attend & post links to shared presos, sites, etc. to the blahg, with a better upload lag than SXSW.

One of the many conference highlights will be (I’m amazing at predictions, trust me;) Silona’s sharing of League of Technical Voters’ latest undertaking – Citability.org.  The site went live today.  Check out this demo:

Closer to home, ChangeCamp is growing! May 16th – Son Of Change Camp: This Time It’s Federal – Ottawa City Hall.  Register here & please remember to bring a donation for the Ottawa foodbank.

Closer to MY home, The Churchill Society for the Advancement of Parliamentary Democracy is proudly hosting the book launch for ‘Parliamentary Democracy In Crisis’, a collection of essays about this winter’s meltdown on the Hill at Massey College on May 11th. Register here & please sign in soon (it’s a tiny tiny venue & we can only accomodate 60 or so…)

I’m plugged out.  More substantive eAdvocacy, digital campaign commentary  After Ms. Meegs Goes to Washington.