Summertime & the living is cheesy

Herein lies the sequel to the last post on humour & activism…some interesting case studies & words of encouragement have been ping’ed back.

Honourable mentions & fond reminiscing over LOLs of yore went to many American-election-related clips (Sarah Silverman’s Great Schlep, Barely Political’s Obama Girl meme) & last winter’s brutal Prop 8 melee in California, whose only silver lining/legacy is this over-the-top-star-studded-musical a melodic religious fundamentalist parody.

Celebrity aside, the juice that kept these URLs circulating was the humourous content - what many marketers/communicators love to call ’sticky’ messaging - transmitted thanks to a wry undertone, quirky theme or flat-out parody.

The need to be *truly* funny was driven home by this week’s Sunlight Foundation blog post about how ineffective standard mass emails are for political/advocacy campaigns.

We’ve become increasingly immune to receiving messages guiltily prodding us into action, making donations or heightening our awareness through this inbox-filling-platform.  Just think - how many emails with witty titles do you delete sight-unseen on the daily?

One of the great things about pumping out newsletter-style emails to your preaching-to-the-converted-list is the metrics that you can mine for unique hits, forwards, open-rates, etc.

Sadly, according to the folks at Sunlight, open rates ain’t what they used to be.  Jake Brewer echoed many consultant/client concerns musing:

“I have a confession to make, though. I really don’t like email that much. I see 30% open rate and think “70% delete rate.” I see 8% click through, and think… “oh jeez.”

Strongly encourage you to check out his entire post as he eerily accurately dissects what has now become the cookie-cutter template for all advocacy/NGO emails:

SUBJ: Something catchy/funny/intriguing/pun to get you to open the email

That prompted an ‘oh jeez’ of my own…guilty as charged.  Often.  Moving beyond cheeky wordplay, what other funny elements can campaign communicators whip out to stand out?

One recent example, which used cheeky language IRL & online, stands out because it focused on the mobile platform’s hottest PYT, Foursquare.

Earthjustice’s San Francisco campaign is now in metro stations to assist their legal efforts to prosecute the oil companies behind the spill. BART stations around SF are displaying this advertisement, prompting transit users to check into a location called “Earthjustice Ad“, which results in an Earthjustice donor chipping in $10.

Many reasons to love this campaign, let’s try to list most of’em here:

No onus on participants to donate

BUT campaign message lingers in user’s Foursquare stream…& Earthjustice hopes users’ll scratch curious itches by visiting the NGO’s site…& hopefully/eventually donating themselves…

By checking into the location, user’s friends’ streams are notified (the kids are calling this ‘viral’ these days)

More bang-for-buck on ad-buy

Metrics, metrics, metrics

Novelty & time-killing aspect of foursquare is a perfect fit for transit downtimes (types the mayor of three streetcar lines…)

Now Earthjustice isn’t about to bonus its staff with a foursquare-funded Faberge egghunt anytime soon.

A quick visit to the registered location page itself yields some underwhelming results:

But, hey, it’s early days & in the grand scheme of things it’s $3,100 that I’d bet Earthjustice wouldn’t receive otherwise from these transit users’ involvement.  (There’s also a ‘Various Locations‘ version, too, with similar uptake).

It’d be great to hear what your predictions are for the next wave of cheeky/funny/quirky advocacy work going & how big of a role will mobile/location-based apps play…

humo(u)r & (sl)activism

To add to the infinite supply #G20+Twitter armchair quarterbacking, wanted to highlight some creative media that illustrate the power of integrating funny messages into online advocacy.

The history using humor in civil & human rights advocacy is long…& arguably could include the gonzo journalism/satire of Hunter S. Thompson & Youth International Party hijinx of Abbie Hoffman…but what was exceptional about the use of humor in/after the G20 was the speed with which witty slogans, signs & chants traveled thanks to online video, social networks & twitter.

Not only are the surreal exchanges between protesters & police captured, streamed & shared in realtime, there is a posturing among the posse acknowledging that they are staging their own viral-version of a Heritage Moment.

My favourite was the ‘Riot Suit Remix’ by Drown Radio, featured on Laughing Squid:


An impetus to integrate slicker, catchier, more timely, and funnier videos will be felt my many advocacy organizations in the months ahead.  Last week, the Pew Internet & American Life Project reported that, thanks to broadband penetration, sprawling content options and the capabilities of smartphones, video viewership has increased exponentially since 2007 (now 7/10 adults view or download videos online).

More interesting than this ‘no duh’ stat is that both political and humorous ‘genre’ vids have doubled viewership rates. Political videos held the attention of 15% of online users in 2007 and now reach 30%; and comedic/humorous videos were accessed by 31% of internet surfers in 2007 and now are screened by 50% of adults online.

When it comes to creating & uploading videos, gender and age parity is starting to emerge, though men are still more likely to be watching video content online than women.  Overall the younger, wealthier and more educated users access vids, which correlates with broadband connectivity and hardware capabilities.

Let’s sign off with an ode to ‘the best movie about a start up ever’ & a nod to my family history of working to promote literacy (not that my writing style would reflect this…).  In May, the fine folks at Improv Everywhere wanted to show the NYC library patrons that their public resource was in jeopardy, and to capture a stunt on digifilm to share with the world, create some buzz, corral supporters & pressure the decision-makers.  Be sure hop over to the IE blog for a full write-up of the ‘mission’:

Would love for anyone to plunk in their fav humo(u)r+advocacy examples in the comment field.  Was going to include the recent spate of vending machine/social good hacking, but worried it was a bit of a stretch….

#omfg20

Thought it might be informative to dust off ye olde bloge to share a quick & dirty summary of the twitter conversations that are happening this weekend regarding the G20 summit (& more often than not, the riots/vandalism that surrounded them).  Despite being smugly camped out in the east end, crazy stuff still managed to go down in my hood, & like many Torontonians I took to the webs to passive aggressively vent:


Overall, Twitter users commenting on the G20 reached 448 million, which will no doubt trickle to over 450 million by tomorrow:


A sample size of 500 most recent tweets referencing the G20 found less than 3% positive, 18% outright negative & a surprisingly large percentage, almost 80%, neutral. This bears true with a simple search reference-check, mainly descriptive comments about the weekend events:


This next stat is especially interesting, & we’ll see more of this trend in RT-momentum as live streaming breaking news becomes the norm on Twitter, & as more users experiment with actual live-streaming video capabilities on their mobile devices. With almost a third of all G20 tweets overall, the power of the “RT” can’t be ignored. For many this weekend, re-tweeted photos (Queen W/Spadina standoff), OHs (over-heard comments)/quotes & descriptions, flooded streams & instantaneously propelled one user’s note into a massive new audience:


And more often than not, that one user’s note that flooded other’s streams wasn’t coming from a high profile journo or media outlet. Only 2% of high authority twitter users were chiming in on the G20, which includes references in RTs:


& if there is any question whether the riot/vandalism overtook the media agenda/online user’s attention span…well, this is the graph of words associated with the G20, most often used ‘Spadina’/'Queen’/'Protester’/'Protest’ & CP24. Kudos vandals - you won the internet.


Big thanks to the Sysomos lads for building the tubes that makes all the pretty piecharts!

Ahh, Those Tasty Graduates of…

If shameless self-promotion is alright by my crisis-comms-senseii , then hopefully I can get away with posting the first official premiere clip of the Digital U series, “The Power of the Citizen:  Politics 2.0,” which is being presented by Get Involved & TVO online & over-the-airwaves.

Big thanks to everyone involved in the filming, production & promotion process (the lovely ladies of Q Media Solutions!), I’m learning so much from these speakers who are ridiculously better prepared, experienced & articulate than I could ever wish to be :)

A very special thank you goes out to Zenia at Canada Helps, without whom my appearance (& the thought-provoking interview with Ryan Taylor of Fair Trade Jewellery Co.)  would not have been at all possible.  The day of filming James from WarChild, Ryan, & I delivered a presentation on real advocacy-related social media case studies & best practices for the Canada Helps‘ ‘My Charity Connects‘ conference.  Seems like only yesterday…

Square peg vs. Round hole - There’s an app for that?

Had the pleasure of attending a thought-provoking journalism seminar last night, which was organized by the lovely crews of Samara Massey College.  The first in a series, the evening’s lecture featured Paul Steiger, former managing editor of the Wall Street Journal and current editor-in-chief, president & CEO of ProPublica.

What sets ProPublica apart from many up and coming online news outlets (or MSM using citizen journalists to round out their roster of writers), is its success rate partnering with mainstream media outlets (NYTimes, Washington Post, NPR, PBS, 60 minutes, etc) at the early stages of investigative journalism or at the final hand-off/distribution stage.  They are able to undertake ambitious research from their “independent, non-profit newsroom” thanks to a foundation grant, which sustains the basic operating costs, and are now looking to create a more sustainable financing model with various funders and small individual donations.

For example, last summer ProPublica investigated the high rates of re-hires among negligent nurses in the state of California, and paired up with the LATimes to expose the lax oversight in tracking potentially (& often fatal) staffing decisions.  Between the two outlets’ teams, they researched every Californian nurse disciplinary case from 2002-08 (over 2,000) and revealed that the average lag-time on action by the Board of Registered Nursing was over three years, & many cases were left forgotten.  One day after the story was published, Governor Schwarzenegger replaced almost every member of the Board, citing the newspaper & online organization’s coverage as bringing the issue to light.

Examples abound of long-form investigative journalism affecting change by exposing negligence, corruption and fraud - so the question isn’t exist/disappear…but one wonders if only addressing the shrinking budgets/staff of MSM, a larger issue is unaddressed - our shrinking attention span. (Insert obligatory ‘Google makes us stupid‘ link, &/or pop-stat used by many UX’ers that the average user’s attention span is now whittled down to 5 seconds)

Encouragingly enough for online news outlets, yesterday the Pew Internet & American Life Project released new online news usage data with internet news listed above print and radio in popularity, with 61% of Americans reading news online vs. 50% reading a local paper & 17% reading a national paper.  Of the online-ers 1/3 were reading on their mobile device.  But when we say ‘reading’ are people really reading?

One ProPublica fact that threw me was the proud statement that they’d launched an iPhone app and had a Blackberry version in the wings.  While I’m the first to strongly encourage clients to reach their audiences on as many platforms as possible, eschewing the ‘If you build it they will come’ attitude & instead respectfully joining communities that are interested in your offering, silver-bullet-izing the mobile platform for long-form journalism cannot jive without major mods.

In the same way we couldn’t create a hit radio programme walking into a studio & recording a ‘Simpsons’ script - reading a full-length long-form investigative piece on a 3”x2” screen is a tough slog for the online crew.  Are there any online outlets doing a good job of serializing content so that it’s broken up into manageable mobile-friendly chunks, while also grabbing the audience’s attention with cliff-hanger-style endings every couple days, or embedding multi-media content to supplement the copy?  Any way to use audio to create subscription-based podcast versions of the stories - if there was ever a sustainable online revenue model for journalism, it might be long-tail-able via iTunes - or at least worth a shot…

Off the beaten path…

The most gratifying part of this weekend’s PodCampToronto was taking in some wonderful panels by the ‘indies.’ As much as I love cutting up social media experts/rockstars/gurus, something drew me away from the tried & true themes of measurement/ROI/outreach/community-building & instead plopping into fascinating (niche, obscure & quirky, oh my!) conversations & case studies.

This disinclination to attend the ‘usual’ seminars isn’t because I’m too ‘advanced.’ Honestly, it’s the embarrassing behaviour of more than 1/2 the audience…the eye-rolling, gum-popping, pen-clicking “Getta-loadda-Captain-Obvious” routine is even getting old even for me…

Like it or not, this internet thing’s caught on - one person’s ‘obvious’ is another person’s paradigm-shift.  Instead of acting like a too-cool-Anglo teen trapped in an ESL course, if you’re ever in an unsatisfying session at an unconference (or anywhere except for a client meeting for that matter…) try this remedy: quietly grab your $#it, stand up, politely pop out of the room & find something else to enlighten you.

Trust me, the content is almost always there in spades, you just need to seek it out.  Even if the actual tools being discussed weren’t relevant to my life/work (audio podcasts are not my thing, outside of Stone’s Throw’s irregular mixes and DJ sessions), it was a perfectly-timed integrity-recharge to be around so many people passionately plugging away on their sites & sounds.

Some great summary blog posts are already floating around the interwebs, so I’ll keep this short…One session that struck me with its thoughtful layout, great research, good use of storytelling and composed, humble presenter was  Totally Filmi’s Katherine Matthews case study-style presentation of the YouTube premiere of Bollywood film ‘Striker‘. ‘@KayMatthews,’ as she’s known on Twitter, opened my eyes to the sophisticated vast communities assembling around cult film genres in spaces that I’d ignorantly assumed could only be built by/for music nerds (tho not so ignorant as to think that Bollywood is a niche genre, *insert Parry Sounder joke here*, Striker’s part of a sub-genre called ‘hacka’ (sp?) <- thanks to quick fact-check by Kay, it’s spelled “Hatke,” which broadly means outside of the mainstream)

Listening to Katherine describe the smaller studio’s use of its limited promotion budget to invest in social media outreach, how actors engaged fans/viewers in conversations about the film on Twitter & how everyone keeps these conversations afloat despite Striker taking a nosedive at the domestic box office checked off the usual fuzzy case study ingredients for social media conferences…What was especially interesting in her session was her mention of the download tracking, traffic screening, monitoring of commenting patterns, which will better inform international distribution of the Studio18 films (& likely films released by competitors, too) in the future.

Any thoughts on (booming voice) the future of podcasting?  It’s still highly unlikely that I’ll subscribe to any of the awesome content I was exposed to this weekend because I love my iPod for songs, not for chats…but I have no qualms about subscribing to an awesome frequently updated YouTube channel, programming it into FrontRow & checking it regularly…Which has led to recent musings about dabbling in serialized video content.  Do many of you subscribe to ‘indie’ YouTube channels?  Do you bother to upload the content to your iPod/iPhone? Desktop only? Very interested to hear back….

2009 - You’re dead to me

So this year was, erm, interesting.  Thankfully there were loads of fantastic LPs/EPs & shows to lift our collective spirits, right guys? Right?

Like every year, a virtual tip of the hat is directed Waub’s way for starting the best annual tradition among our crew.  Extra thanks go out to everyone who contributed to those list emails or posted lists on their respective sites.

I have been agonizing/procrastinating for over a month.  Had a Top 20 list burning a hole in my draft folder & I think I have whittled it down properly…So in no particular order, I give you:

Zeus - Sounds Like Zeus EP - Tho last year’s promise of a full-length won’t materialize til February, this tiny perfect pop confection arrived just in time for Zeus’ pint-sized, yet triumphant, takeover of the Arts&Crafts NXNEshowcase.  Neil’s tune ‘Marching Through Your Head’ is my personal fav, but the Phil Collins cover of ‘That’s All’ is a guaranteed crowd-pleaser!

Joel Plaskett - Three - 3xs the usual amazing JP output but surprisingly (unlike almost every other concept album in the history of rock music after Sgt Pepper’s) strung together with a cohesive theme, both lyrically and melodically, featuring beautiful guest vocals and insane hooks.  This undertaking stands on par with Down at the Khyber

Gentleman Reg - Jet Black - He’s Reg.  He can do no (faux)albino wrong.

Cats On Fire - Our Temperance Movement - Frosty Finnish climate makes for toasty warm indoor fireworks.  I am entirely biased because they are Finnish. (Insert Kayne interruption joke *here*)

Sprengjuhöllin - Bestu Kveðjur - What can I say?  I love Scandinavian dudes.  These psych pop lads are what The Coral would sound like if they were fronted by Sondre Lerche - borderline saccharine-sweet, but genuinely heartfelt. Now that they’re penning English-language lyrics, they’ll hopefully have 2010 North American success to match their string of homeland #1s.

Do Make Say Think - Other Truths - This record makes me wish I was still in school so it could be my go-to-instrumental background writing s/t. If you have a chance to catch DMST/Happiness Project on tour - PROMISE ME you will attend.  Happiness Project is such a phenomenal experience live, I cried. (& I only cry for Rufus or when someone drops a delicious gooey cookie from Le Gourmand)

Bahamas - Pink Strat - This record is more of a ‘07-09 souvenir for the zillions of treks to the Magpie for Paso Mino or some other brilliant indie incarnation of Afie Jurvanen (here I go again with the Finns…).  I can promise with a clear-conscience that this record will make you smile - it’s perfect.

Dan Mangan - Nice, Nice, Very Nice
- This is the only album that overlaps with the year-end list by almighty music guru Frank at Chromewaves.  So I’ve got that going for me…Although it’s ridiculously earnest/shockingly adorable, Dan’s gravely voice balances it out & it turns into this laddish singer-songwriter masterpiece.

PJ Harvey & John Parish - A Woman A Man Walked By - Pretty sure if I had to pick a #1 that this would be it…not necessarily due to its musical merits, but mainly because I’m a *little* stubborn.  I’ve been so disappointed that throughout the year, & especially now, this LP hasn’t gotten any love.  People take PJ for granted! I’m convinced if some new YouTubeing/Twittering waif in Portland put this haunting, sexy, gutsy, intense, raw, intelligent record out, you’d hear it in every pseudo bohemian cafe from here to Timbuktu.  But what the hell do I know?

Noah And The Whale - The First Days Of Spring
- Every couple years you need a new ‘break glass in case of sad bastard emergency (heartbreak, boredom, general malaise, crap manager who accuses one of job hunting whilst on medical leave, etc)’ record.  This is your new one if you get sick of your old Belle & Sebastian LPs.

Honourable Mentions:
St. Vincent - Actor
Dirty Projectors - Bitte Orca
Yeah Yeah Yeahs - It’s Blitz!
Bruce Peninsula - A Mountain Is A Mouth
The Wooden Sky - If I don’t come home you’ll know I’m gone
Bon Iver - Blood Bank EP
Julie Fader - Outside In
M. Ward - Hold Time
Grizzly Bear - Veckatimest
Robert Francis - Before Nightfall
Neko Case - Middle Cyclone

cleaning out the iPhone…

As October winds to an end, I’m realizing how much STUFF I’ve accumulated on my phone this fall. A crazy month+ has left me with little time for the regular digital data dump. So many amazing events with the TO community occurred this season & there is so much fantastic news to celebrate, share, synthesize…but this is all I can manage for now…

A highlight of the autumn was Dan Mangan’s in-store at Criminal Records two weeks ago.  The Sure Things opened up for Dan at the Rivoli later than night, & their blowout CD Release party was last night at the Dakota - so get that CD already!

While my Sure Things bootlegs turned out regrettably furry (arg! & they played SO many great originals & hilarious covers…spoon solos…Dani’s cuteness…Martin’s slide guitar prowess…frak!) You *can* enjoy two Dan Mangan Mp3s recorded at the lovely intimate session in Paul’s shoppe with a packed rapt house…you could’ve heard a pin drop between his husky growls & breathy phrasing for ‘We’re not us’…trust me, download it, it’s just gorgeous… & you’ll have to settle for a fan’s giggle instead of a pin:

Mp3 - We’re not us - Dan Mangan

Mp3 - Indie Queens Are Waiting - Dan Mangan

& here’s the newest Mangan video for ‘Robots’:

& a freight train running through the middle of my head

Before I spam my entire FB peeps’ update stream with ‘Meghan favourited a YouTube video’ notices, I’ll give massive official blahg shout out to Fader magazine (who throws the BEST sxsw parties, BTW) for their inspired new web campaign sponsored by Southern Comfort.  ‘At the Bar with Southern Comfort‘ is weekly series of YouTube videos has filmed bands in their favourite hometown bars & asks them to perform acoustic covers - & the choices by the bands are just - wow.

Dunno if Fader approached SoCo or if this just came out of their existing advertiser/publisher arrangement, but IMHO this is a great campaign.  Fader said in July that an upcoming SoCo tour with Polyphonic Spree (meh) & The Hold Steady (yea) is happening along these all-cover-song-lines….

As anyone knows from most major music fests, absorbing some sponsorship/logo/branded stuff is a given to book decent acts & turn a profit.

Here’s a sample of the vids - Daredevil Christopher Wright in Madison, Wisconsin covering Megafaun’s Drains. & to all the pristine prissies who accuse musicians of selling out for doing stuff like this…don’t even get me started…

p.s. Canuck <3s’ll go aflutter for Born RuffiansLuke Lalonde covering the Boss at the best mojito joint in TO, Souz Dal.

Why social media schadenfreude is scarier than swine flu

There’s a particularly startling epidemic happening in the online world, which I’m noticing mainly in Toronto of late.  It might just be the 2.0 version of the classic Canadian tall poppy syndrome, but this strain is turning out to be stronger & scarier than swine flu.  Victims are compelled (nay, forced?) to gush out unnecessary mea culpas, fall on their twittering swords & hide in abject terror of the virus reappearing.  It disguises itself as a ‘transparency’ inoculation or an ‘authenticity’ booster shot, but there is only one diagnosis for the unfortunate malady-stricken online risk-takers - they’ve been bitten by social media schadenfreude.

Now I’m the first to grab the popcorn when things get spicy on the political scene, and don’t get between me and my indierock drama…BUT when it comes to jumping down people’s throats in an online/professional context…I get a little…empathetic.  By the luck of astrologically-aligned-nerd-stars, my salty slangly casual language whilst pitching bloggers, writing content & generally floundering through life has not put in me in this position.  According to the law of averages, until I am drafted to the WNBA, I will soon play the role of the  ’social media practitioner’ or ‘community member’ receiving a thorough ego trouncing from the peanut gallery.  {In fact, if those web gremlins continue to highjack a lovely microsite/app-project we’re eager to seed/launch I might be in this position early next week :)}

We all make mistakes.  If we’re doing right by our clients, we aren’t just going through the same-old super-safe motions developing & executing campaigns.  Ask any stellar standup comedian.  Some jokes kill and some jokes bomb.  That’s life.

So on this turkey weekend eve, let’s be thankful that there are social media peeps still taking risks, let’s remember that when this happens with ad campaigns we think it’s unique & quirky & let’s consider the embarassment of riches we have in terms of attending awesome events.  Before you pile on to critique someone going out on a limb or trying something new or having an opinion…ask yourself if you really want to end up like these dudes:

Enough with the peanut gallery already

*Massive full disclosure - A staffer at Social Media Group is my basketball bud & I have been known to enjoy cheap soft-serve ‘ice cream’ with Refresh Events founder.